It’s
the story mainstream media never picked up but spread
like wildfire on the Pinoy blogosphere - songwriter
Gary Granada publicly calling the executives of McDonald’s
Philippines ‘rich young rulers’ whose
‘ bloated bright brains must have taken up the
space that was meant for their ears.’
McDo speaks to ONE PHILIPPINES
about the issue.
IN
Metro Manila, McDonald’s has become comfort
food to some and quick hunger buster to others. Those
yellow and red arches, golden arches as the company
refers to them, towering over the city’s streets
are a sign help is just a block away when hunger strikes.
Why, almost every corner in this country has McDo.
A meal is ready in seconds. The harried eater can
be done in less than five minutes and be off.
The
convenience far outweighs nutrition, obviously, since
most people have labeled fast foods as junk food.
Never mind the buns and patties—they might tide
you over for a few hours till hunger pangs strike
again. But the Styrofoam container in which they come
in is another matter. Not only can this material make
you sick in the long run, it can bury this planet
under a gigantic pile of non-biodegradable rubbish.
Greenpeace recently measured waste in the Manila Bay
at over 60 percent Styrofoam.
My little research told me Styrofoam is a trademark
name of extruded polystyrene thermal insulation. Polystyrene
comes from styrene, a by-product of petroleum.
It contains chemicals that when continuously exposed
to them even in small amounts can build up in the
body and cause serious health issues. One study of
human fat biopsies found styrene residues in every
single sample. And the hotter or fattier the food,
the more styrene it absorbs. Styrene therefore migrates
to your food. Readers of my blog (www.sadulangnideedee.wordpress.com)
told me how this piece of information scared them.
“ We’ve stopped eating McDo,” they
told me. Surprising that I have blogged about this
issue only once and my readers were quick to make
this decision. My blog must have made a two-way effect:
the Styrofoam health effects and the McDonald’s
arrogance, the story of which follows.
McDonald’s
snubs
Walang Istyrofoam advocates
It took one singer/songwriter to stir the executive
pots over at McDonald’s Manila office. Gary
Granada and the rest of the volunteers of the Kaalagad
Katipunang Kristiyano (KaalagaD), a group of advocates
comprising a community that promotes pluralism, equity,
biodiversity and communitarian socialism and ethic,
created quite a noise after an incident took place
in the executive offices of McDonald’s.
KaalagaD’s WAIS (Walang Istyrofoam) Day launched
on October 6 last year included a dialogue with McDonald’s,
a request of which was made with the company about
three weeks earlier. The agenda of the dialogue: the
content of the petition letter of KaalagaD on the
phase-out of the use of Styrofoam by McDonald’s.
Parts of the petition said: “We demand that
McDonald’s publicly commit itself to the reduction
of disposable plastic and Styrofoam! Profits can never
come first and at the expense of the environment!
We believe that for McDonald’s, a 50% reduction
of use for the first year starting 2007, an 80% reduction
of use of the 2nd year and total non-use for the 3rd
is a reasonable target.”
The petition also said that KaalagaD is particularly
aware of and is disappointed by the “callous
and continued use of McDonald’s of these materials.”
It also pointed out that they were unlike their competitor,
Jollibee Corporation with whom KaalagaD also had a
dialogue in 2000. Since then, Jollibee has reduced
their usage of these environmentally harmful materials.
The dialogue did not take place that day. Gary wrote
an account of what he called “My Personal Ordeal
with the Arrogant Managers of McDonald’s”
on his website (http://garygranada.com). “It
occurred to me that there were far more basic issues
that plague McDonald’s than Styrofoam,”
Gary wrote. “Like common courtesy. So I explained
to these rich young rulers that the courteous thing
to do was to go down, greet the delegation and ask
how they may be of help. I even asked them where they
were schooled, because in the public school in an
obscure town where I came from, they manage to teach
such things in Grade One. Their bloated bright brains
must have taken up the space that was meant for their
ears. It felt like talking to an electric fan.”
Walang
Istyrofoam snubs
McDo overture
This display of arrogance prompted KaalagaD to write
McDonald’s president the week later, expressing
their dismay and indignation at the unprofessional
way the latter’s staff ignored their inquiries
and communications.
“ We strongly criticize your company’s
refusal to even dialogue with us regarding a serious
environmental issue which McDonald’s in some
other countries like the U.S.A. have recognized and
started to respond to,” the letter said.
McDonald’s responded a week later through their
communications agency, inviting Gary to a dialogue
and saying McDonald’s would like to formalize
their commitment to KaalagaD’s cause. This correspondence
infuriated Gary even more and wrote on his website
an entry entitled “McDonald’s hires PR
agency to invite Fr. Ben Moraleda and Gary Granada.”
In it, he strongly expressing his disgust over a letter
that did not even mention the way the managers treated
KaalagaD that unfortunate day of October 6. It was
as if nothing happened, Gary said.
A letter, this time addressed to Gary, was sent by
McDonald’s president, Kenneth Yang, a few days
later. The letter told Gary that McDonald’s
vice president for marketing will be in the dialogue.
“In the spirit of such a dialogue, it is our
hope that all publicity may now be put to rest,”
Yang said in his letter.
but
none of the mainstream media picked it up.
While KaalagaD agreed to the dialogue, it did not
happen until three weeks later as the two parties
could not reach an agreement of the framework of such
a dialogue. Yolly Esguerra, executive officer of KaalagaD
told me McDonald’s is very vague and non-committal.
She said their response to the framework they proposed
was very simplistic.
While the request for the dialogue was not aimed at
creating conflict, the avoidance the executives displayed
that October 6 did just that. It was precisely aimed
so both parties could listen to what the other had
to say. But it did not happen until over a month.
The dialogue finally took place on November 17. In
a copy of the minutes of the meeting furnished by
KaalagaD, McDonald’s, through its representatives,
raised three issues which KaalagaD considered flimsy.
Operational, lack of alternative packaging, and quality
control issues were cited as reasons why McDonald’s
could not commit to a phase-out program.
The minutes said McDonald’s had done research
on the use of baskets or re-usable plates before coming
out in the market. “They couldn’t find
an alternative packaging within the standards of McDonald’s,”
the minutes said. However, it said, in 2002, McDonald’s
started using cartons (dine-in and to-go) and re-usable
baskets (dine-in) for their Chicken McDo.
Non-committal
It’s all in the air, according to Esguerra,
as the vice president for marketing who was present
in the dialogue could not commit as of that meeting.
She was just there to listen to KaalagaD and then
report to her bosses what had transpired in the meeting.
Esguerra added that the marketing executive said “she
will need more information about the issue and become
an internal advocate at McDonalds.” She even
asked us to email her informational-educational materials
or powerful images on the issue,” Esguerra said.
KaalagaD’s minutes of that meeting showed a
promise made by McDonald’s to advise the former
of their plan of action not later than January 2007.
“ It’s January 3, and we have not received
any communication from them,” Esguerra said.
Even a copy of their own transcription of the dialogue
has not reached us while they promised, during the
dialogue, to do so as soon as possible,” Esguerra
said.
“ They [McDonald’s] are non-committal,”
Gary said in a text message to my inquiry on the status
of their petition. |
In
fact, in a telephone interview with ONE PHILIPPINES,
Margot Torres, McDonald’s vice president for
marketing, attested to this. “We could not
commit [to their proposal of a 100% total Styrofoam
phase out in three years] unless a new invention
comes up,” she said, referring to a replacement
for the material with the same packaging features.
While MacDonald’s is cognizant of the health
risks of using Styrofoam as well as its impact on
the environment, Torres said they are more concerned
about the immediate health risks of serving spoiled
food to their customers. “Food quality and
fast service are the basic operating premises of
McDonald’s,” she affirmed. And Styrofoam
is still the best packaging material that preserves
the quality of food, she added.
Torres considered the dialogue with KaalagaD and
other environment groups last November a healthy
one, considering that “they understood where
we were coming from.” She explained further,
“We are not sitting on it. We are reviewing
particular food products for alternative packaging.
There are other things to consider including the
supply chain, the packaging suppliers, quality control,
etc.”
She further parsed the problem. “There are
two sides to the issue: whether we treat it as a
business issue or an environmental issue.”
Torres admits there is no particular department
in McDonald’s Philippines that takes care
of this kind of issue, “though we have McDonald’s
Charities, if you talk about CSR (corporate social
responsibility).”
“ I cannot give KaalagaD false promises,”
Torres said, explaining that she could not make
any commitments vis-à-vis KaalagaD’s
phase-out proposal.
“ I think the only important thing for KaalagaD
was the dialogue, that we listen to them, and we
did. It was a big step,” Torres added.
|
KaalagaD’s objective has not been met as of
this writing—that of getting a commitment to
a specific Styrofoam phase-out program which would
they expected would come out of that dialogue.
In the meantime, food served in McDonald’s—spaghetti,
pancakes, longganisa breakfast meals, etc. –
still comes in hazardous Styrofoam. Spaghetti, by
the way, is served only the Philippines, according
to Torres.
Did you know that Dow Chemical Company invented Styrofoam
more than fifty years ago for wartime applications?
Knowing that the material possessed superior insulating
properties, buoyancy and “unsinkability,”
it was originally adopted for use in a six-man life
raft in 1942 and started many other wartime applications.
It is revealing to know that the Dow Styrofoam today
is used in building materials, pipe insulation and
floral and craft products—not for food products.
Next time you drink coffee, use a paper, ceramic (lead-free,
of course), or glass cup. Next time you buy food,
get them in paper packages. Or, bring your own plates
as we did in the early days when Styrofoam was intended
only for saving lives at sea.
Deedee
Santa Cruz-Espina is a communications specialist who
maintains the blog, “Sa Dulang ni Deedee”
at www.sadulangnideedee.wordpress.com.
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